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WEBSITE MAINTENANCE & SUPPORT

Website maintenance & support that keeps your site updated, secure and working every month.

Care plans for WordPress, WooCommerce and Shopify sites: updates, backups, security, uptime monitoring, bug fixes and small edits, handled by people who know your site.

STARTING PRICE

From $99 / month

A written quote with exact scope and price before any work begins.

What's included

Updates

WordPress core, theme and plugin updates, tested before they go live.

Backups

Daily or weekly off-site backups, with fast restores when needed.

Security

Firewall, malware scans and hardening; malware removal if a site is hacked.

Uptime monitoring

Alerts the moment your site goes down, and a fix fast.

Bug fixes

Broken forms, layout issues, checkout errors and plugin conflicts resolved.

Content edits

Small text, image and page changes each month, included in your plan.

How we work

01

Health check

We audit your site’s speed, security, plugins and backups.

02

Stabilise

Anything urgent is fixed first: updates, security gaps and broken features.

03

Maintain

Monthly updates, backups, scans and edits on a set schedule.

04

Report

A monthly report showing what was updated, fixed and checked.

Who this is for

  • Businesses without a developer on staff.
  • Stores where downtime means lost sales.
  • Owners whose site was hacked, broken by an update or left by a previous developer.

Care plans

PlanIncludes
Care · from $99/moUpdates, weekly backups, security scans, uptime monitoring, 1 hour of edits
BusinessDaily backups, priority fixes, 3 hours of edits and a speed check (quoted)
CommerceFor WooCommerce and Shopify stores: checkout monitoring and more hours (quoted)
Malware removalOne-off clean-up and hardening for hacked sites (quoted)
Extra developmentAdditional work at our hourly rate, approved by you first

Monthly plan or pay as you go?

If your site brings in leads or sales, a monthly plan is cheaper than fixing a broken or hacked site. For one-off fixes, we can work hourly. If the site is slow, add speed optimisation.

Pricing

Care plans start at $99 a month. One-off fixes and malware removal are quoted after a quick look at the site. See all pricing.

Questions

Yes. We start with a health check so we know exactly what we are taking on.

Yes. We remove malware, close the hole it came through and harden the site.

We test updates first and keep backups, so we can roll back immediately.

Unused hours roll over for one month.

Yes. Shopify needs fewer updates, but we handle theme fixes, apps and changes.

No long lock-in. Plans run month to month.

Find out what's holding you back

Send your URL for a free audit of your speed, SEO, user experience, conversions, content and design. You’ll get prioritised fixes and an action plan within 24–48 hours. Free, no obligation. See what’s included →

Book a free 30-min call